Shipping policy
Shipping Policy
At Narrow Minded Railworks, we aim to dispatch all orders promptly and securely.
Processing Time
Orders are typically processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays).
Shipping Methods
We ship all orders from the United Kingdom using trusted courier services, including Royal Mail and other reputable carriers where appropriate.
Delivery Times
Estimated delivery times are as follows:
- United Kingdom: 2–4 business days
- International: 5–14 business days (depending on destination)
Please note that delivery times are estimates and may vary due to postal delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Tracking
Where available, tracking details will be provided once your order has been dispatched.
International Orders
International customers may be responsible for any customs duties, taxes, or import fees charged by their local authorities.
Delays
While we aim to meet all estimated delivery times, delays can occasionally occur due to factors outside our control. If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.
If you have any questions regarding shipping, please contact us at: