Narrow Minded Railworks Gift Card

Looking for the perfect gift for the model railway enthusiast in your life? Our gift card is a convenient way to shop across our full range of products—from detailed OO9 locomotives to scenic diorama cases. Redeemable on any item in our store, it’s the ideal choice when you want to let them pick exactly what they need to bring their layout to life.

No expiry. Delivered instantly by email.

FAQ – Product FAQs

Gift Card FAQ

What can I buy with this gift card?

You can use this gift card on any item in our store, including detailed OO9 locomotives, scenic diorama cases, and all other products we offer. It’s valid across our full range, so the recipient can choose exactly what suits their layout or collection.

Does the gift card ever expire?

No, the gift card has no expiry date. It can be kept safely and used whenever the recipient is ready to shop for their next model railway project.

How is the gift card delivered?

The gift card is delivered instantly by email to the address provided at checkout. This makes it ideal for last-minute gifts or surprises for model railway fans anywhere in the world.

Can I choose the gift card amount?

Yes, you can select the value of the gift card at the time of purchase from the available options on the product page, so it can match your budget and the size of the gift you’d like to give.

Can I use the gift card more than once?

If there is remaining balance after a purchase, the same gift card can be used again until the full value has been spent. The remaining balance will be updated after each order.

Can I combine multiple gift cards on one order?

In most cases you can apply more than one gift card to a single order, as long as the checkout page allows multiple codes. If you run into any issues, contact our support team and we’ll help you apply your balances.

Can I use the gift card on sale or discounted items?

Yes, the gift card can be used on eligible sale or discounted items in our store. The card simply acts as a payment method, so it works the same way as using a debit or credit card at checkout.

Is the gift card suitable for beginners to model railways?

Absolutely. Because it can be redeemed on any item, beginners can choose simple starter pieces, while experienced modellers can pick specialised OO9 locomotives or scenic details for their layouts.

Can I send the gift card directly to the recipient?

Yes, you can enter the recipient’s email address at checkout so the gift card goes straight to them. Alternatively, you can send it to yourself and forward or print it to include in a card.

Is the gift card available internationally?

The gift card is delivered by email, so it can be received anywhere. However, it can only be used in our online store, and all purchases will be subject to our usual shipping options and rates for the destination country.

Troubleshooting FAQ

I haven’t received my gift card email. What should I do?

First, check your spam or junk folder, as automated emails sometimes end up there. Also confirm that the email address entered at checkout was correct. If you still cannot find it, contact us with your order number and we’ll resend the gift card email.

The gift card code isn’t working at checkout. How can I fix this?

Ensure you’ve entered the code exactly as shown in the email, including any letters, numbers, and hyphens. Try copying and pasting the code to avoid typos, and make sure there are no extra spaces before or after it. If it still fails, get in touch with our support team so we can check the code’s status.

My gift card balance looks wrong. What should I check?

Review your recent orders to confirm how much has already been spent from the card. Sometimes multiple small purchases can use up the balance faster than expected. If the numbers still don’t add up, contact us with the code and we’ll verify the remaining value.

I accidentally deleted my gift card email. Can it be replaced?

Yes. As long as you can provide your order details, we can look up the original gift card and resend the email to you. The balance will remain the same, and you can continue using the card as normal.

The recipient never used the gift card. Can it be refunded?

Gift card purchases are generally non-refundable once issued, as they can be used at any time and have no expiry. If you believe there has been an error with your order, please contact us and we’ll review the situation on a case-by-case basis.

Assembly & Painting FAQ

Does the gift card cover model kits and painting supplies?

Yes, the gift card can be used on any eligible item in our store, including model kits, detailing parts, and painting or weathering supplies, so the recipient can choose exactly what they need for their next build.

Can I use the gift card to buy items for assembling OO9 locomotives?

Definitely. If you’re planning to assemble or detail OO9 locomotives, you can use the gift card towards locomotives themselves, compatible components, and any tools or materials we stock that support your build.

Is the gift card suitable for someone who enjoys scratch-building and painting?

Yes. For scratch-builders and painters, the flexibility of a gift card is ideal. They can select the precise scenic diorama cases, raw materials, and finishing products that match their preferred techniques and scales.

Can the gift card be used to buy scenic diorama cases for painted models?

Yes, scenic diorama cases are fully covered. The recipient can choose cases that suit their finished models or layouts, helping them display painted locomotives and scenes safely and attractively.

What if I’m not sure which assembly or painting items they need?

That’s exactly where the gift card shines. Instead of guessing at specific tools, paints, or components, you can give the card and let them select the exact items required for their current projects and preferred modelling style.