Frequently Asked Questions

Find Answers To All Your Questions

What are my payment options?

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

How to track my order?

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

How do I cancel or change my order?

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.

How long does the delivery take?

We usually take 3-5 business days for your order to be shipped & delivered.

Do you offer free shipping?

No, but all our orders were possible are sent by Royal Mail. 

Do you ship overseas?

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

What is your Refund & Exchange Policy?

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.

How do I track my Refund?

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

How long does it take to get the Refund?

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

What is so appealing about the Hunslet Quarry OO9 locomotives?

The Hunslet Quarry locomotives are a favourite among OO9 modellers for a few key reasons. First, their compact yet powerful design makes them ideal for narrow gauge layouts with tight curves and limited space—perfect for shelf-based or micro layouts. These locos were originally built for rugged work in Welsh slate quarries, so they have a distinct industrial charm, with outside frames, low-slung boilers, and chunky proportions that look great in miniature. Modellers also love the rich historical context: each locomotive has its own story, often tied to specific quarries like Dinorwic or Penrhyn. With their classic lines and hard-working heritage, they offer both visual appeal and storytelling potential, whether weathered and working or polished and preserved.

What is the Hungarian C50 Diesel Locomotive, and why is it popular in OO9 modelling?

The Hungarian C50 is a small diesel-hydraulic locomotive built from the 1950s onwards for industrial and agricultural narrow gauge lines across Hungary. Its boxy, utilitarian design and simple mechanical construction made it reliable and easy to maintain, which is exactly why it’s become a cult favourite in the OO9 modelling community. Its quirky Central European charm and rugged good looks give it a distinctive presence on any layout. With a short wheelbase and compact footprint, the C50 handles tight curves with ease, making it ideal for micro layouts or industrial scenes. Modellers love pairing it with tipper wagons, peat trains, or forestry stock for an authentic continental feel. Whether you're going for weathered and work-stained or freshly restored, the C50 adds an unusual and characterful twist to any OO9 setup.

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